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FAQS

FREQUENTLY ASK QUESTIONS

You can register by clicking on the "Sign Up" link at the top right corner of the homepage. You will be requested to fill in the information in the form that appears, followed by submitting the registration information.

Each email address and contact phone number can only be associated with one account.

You can check the current status of the order by clicking view your order link sent to you via SMS or check the My Order History section for tracking.

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

There are no registration charges involved. It is completely free.

Yes, you can add multiple delivery addresses to your account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to a different address you need to place them as separate orders.

We continually strive to deliver products that deliver high value for money. Our efficient procurement allows us the benefit of serving you with the best quality at the lowest price. The products are sold on less than the MRP in most of the cases but in no case are they sold at higher than MRP.

The GST is included in the selling price shown on the portal. There are no additional charges or taxes added by us to your order.

If you face any issues with price, quality, or delivery of products we will take every measure to address the issue and make it up to your expectations. Please contact our customer support team with details of your order along with the issue you faced.

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

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