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FAQS

FREQUENTLY ASK QUESTIONS

My Order history is for the buyer to keep track of all current and past orders and their status in the order process. It allows the buyer to get up-to-date information on each order placed online, including shipping updates, delivery, and payment details.

You will be intimated via SMS at every stage of your order processing right from order confirmation to delivery.

We continually strive to deliver products that deliver high value for money. Our efficient procurement allows us the benefit of serving you with the best quality at the lowest price. The products are sold on less than the MRP in most of the cases but in no case are they sold at higher than MRP.

Each email address and contact phone number can only be associated with one account.

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

You can check the current status of the order by clicking view your order link sent to you via SMS or check the My Order History section for tracking.

If you are unable to find a product or brand that you are looking for, please write to us at Support@zanainternational.com and we will make our best efforts to bring it for you.

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

Yes, you can add multiple delivery addresses to your account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to a different address you need to place them as separate orders.

If you face any issues with price, quality, or delivery of products we will take every measure to address the issue and make it up to your expectations. Please contact our customer support team with details of your order along with the issue you faced.

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