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Motorcycle accessories, safety gears and buy bike parts online

FAQS

FREQUENTLY ASK QUESTIONS

You can pay for your order on using the following modes of payment:<br>
a. Cash on delivery
b. Credit and debit cards (VISA / Mastercard / Rupay)
c. Wallets &amp; UP

Each email address and contact phone number can only be associated with one account.

Once you have placed your order you will not be able to make modifications to the website. Please contact our customer support team for any modification of the order

If you face any issues with price, quality, or delivery of products we will take every measure to address the issue and make it up to your expectations. Please contact our customer support team with details of your order along with the issue you faced.

Yes, you can add multiple delivery addresses to your account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to a different address you need to place them as separate orders.

My Order history is for the buyer to keep track of all current and past orders and their status in the order process. It allows the buyer to get up-to-date information on each order placed online, including shipping updates, delivery, and payment details.

Yes, of course. Before checkout, the portal will prompt you to select the registered address or an alternate address to which you want this particular order to be delivered. You can choose the alternate address and mention it in the form and your order will be delivered to the alternate address.

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

You can check the current status of the order by clicking view your order link sent to you via SMS or check the My Order History section for tracking.

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